Privacy Policy

1. Privacy

1.1 Data Collection

1.1.1 Personal Information

We collect personal information that you provide during registration and use of our services, such as your name, email address, phone number, and payment information.

1.1.2 Usage Data

We collect data about how you use our services, including your interactions with the games, features accessed, and preferences.

1.1.3 Device Information

We collect information about the device you use to access our services, including the device type, operating system, unique device identifiers, and network information.

1.1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your use of our website and applications, enhance user experience, and analyze usage patterns.

1.2 Use of Data

1.2.1 Service Provision

We use the data we collect to provide, maintain, and improve our services, personalize your experience, and communicate with you.

1.2.2 Marketing and Advertising

Google Ads (AdMob) Our app uses Google AdMob to serve advertisements. Google AdMob may collect and use information such as: - Device IP address - Device type - Location data - Other information relevant for delivering targeted ads based on your interests Google uses the collected data to show personalized ads across various apps and websites. For more details, please refer to Google’s Privacy Policy: Google Privacy Policy: https://policies.google.com/privacy Google may also use cookies and similar tracking technologies to collect data and serve ads based on your past interactions with this app or others. You can control the use of cookies and manage your ad preferences by visiting: Google Ads Settings: https://adssettings.google.com/

Third-Party Data Collection In addition to Google AdMob, we may allow other third-party services to collect non-personal information for purposes such as: - Enhancing user experience - Performing analytics - Delivering relevant ads These services may include: Analytics: We may use third-party analytics services (such as Google Analytics) to gather insights into user behavior. These services may collect information like: - Usage patterns - Device information Please refer to their respective privacy policies for details on how your data is handled: Google Analytics Privacy Policy: https://policies.google.com/privacy

Data Retention We retain non-personal information only as long as necessary to fulfill the purposes outlined in this policy. Data will be deleted or anonymized once it is no longer needed.

Your Choices Advertising Preferences: You can control the type of ads you see by adjusting your device’s settings. To opt-out of personalized ads, visit: Google Ads Settings: https://adssettings.google.com/ Location Services: If location tracking is enabled on your device, you can turn it off anytime in your device’s settings.

1.2.3 Analytics and Research

We use data for analytical purposes to understand how our services are used and to improve their functionality and content.

1.3 User Rights

5.3.1 Access and Correction

You have the right to access and correct your personal information. You can review and update your account information through your account settings.

1.3.2 Data Deletion

You can request the deletion of your account and personal data by contacting our support team. We will process your request in accordance with applicable laws.

1.3.3 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

1.4 Cookies and Tracking Technologies

1.4.1 Types of Cookies

We use different types of cookies, including session cookies, persistent cookies, and third-party cookies, to enhance user experience and collect usage data.

1.4.2 Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.

1.4.3 Third-Party Analytics

We use third-party analytics services to collect and analyze data about your use of our services. These services may use cookies and other tracking technologies to perform their services.

2. Content and Intellectual Property

2.1 Ownership of Content

2.1.1 Lipi Content

All content provided through our services, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Lipi or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

2.1.2 User-Generated Content

Any content that you create, upload, or share while using our services, including but not limited to text, images, and gameplay data, remains your property. However, by submitting content to our services, you grant Lipi a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with our services.

2.2 User-Generated Content

2.2.1 Submission of Content

You may submit user-generated content (UGC) to our services, including text, images, and other media. By submitting UGC, you represent and warrant that you have the rights to the content and that it does not infringe the rights of any third party.

2.2.2 License to Lipi

By submitting UGC, you grant Lipi a perpetual, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your UGC in connection with our services and business.

2.2.3 Content Moderation

We reserve the right to review, modify, or remove any UGC at our sole discretion, including content that violates these T&C or is deemed inappropriate, offensive, or harmful.

2.3 Usage Rights and Restrictions

2.3.1 Personal Use

You are granted a limited, non-exclusive, non-transferable license to access and use our services and content for personal, non-commercial purposes.

2.3.2 Prohibited Uses

You agree not to:

  • Copy, modify, or distribute any part of our services or content without our prior written consent.
  • Use our services or content for any commercial purpose without our prior written consent.
  • Reverse engineer, decompile, or disassemble any part of our services or content.
2.3.3 Reporting Infringement

If you believe that any content on our services infringes your intellectual property rights, please contact us at [support email/contact form] with a detailed description of the alleged infringement. We will investigate and take appropriate action.

3. Specific Game Terms

3.1 Word Games

3.1.1 Game Rules

The rules for our word games are provided within each game. You agree to follow these rules and any additional guidelines or instructions provided within the game.

3.1.2 Language Availability

Our word games are available in various Indian languages and English. We strive to ensure accuracy and consistency across all languages but cannot guarantee perfect translations or interpretations.

3.1.3 Fair Play

You agree to play our word games fairly and not to use any cheats, exploits, automation software, bots, hacks, or any unauthorized third-party software designed to modify or interfere with the game experience.

3.2 Mahabharat Game

3.2.1 Disclaimer on Interpretation

The Mahabharat game is based on publicly available data and represents our interpretation of the epic. The content within the game is meant for entertainment and educational purposes only. We do not claim any authority on the historical or religious accuracy of the content.

3.2.2 Third-Party Views

We do not take responsibility for the views or interpretations expressed by other users within the game. User-generated content related to the Mahabharat game reflects the views of individual users and not those of Lipi.

3.2.3 Content Sensitivity

Given the cultural and religious significance of the Mahabharat, we encourage users to be respectful and mindful when creating and sharing content related to the game. We reserve the right to remove content that is deemed offensive, inflammatory, or disrespectful.

3.3 Leaderboards and Competitions

3.3.1 Leaderboard Rankings

Leaderboards are available for various games to display user rankings based on performance. Your participation in the leaderboard is subject to fair play rules and adherence to game guidelines.

3.3.2 Competitions and Rewards

From time to time, we may organize competitions or offer rewards based on game performance. Participation in these competitions is voluntary and subject to additional terms and conditions that will be provided at the time of the competition.

3.4 Updates and Changes

3.4.1 Game Updates

We may update or modify our games from time to time to improve performance, add new features, or address technical issues. You agree to receive and install such updates as part of your use of our services.

3.4.2 Discontinuation of Services

We reserve the right to discontinue any of our games or services at any time. We will provide notice to users if a game or service is to be discontinued, along with information on how to access any remaining content or data.

4. Termination

4.1 Termination by User

4.1.1 Account Deactivation

You may terminate your account at any time by following the instructions provided within the account settings or by contacting our support team at [support email/contact form]. Termination of your account will result in the removal of your access to the services and any data associated with your account.

4.1.2 Data Retention

Upon termination of your account, we may retain certain information as required by law or for legitimate business purposes, such as maintaining financial records or resolving disputes.

4.2 Termination by Lipi

4.2.1 Grounds for Termination

We reserve the right to suspend or terminate your account and access to our services at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these T&C or any applicable law.
  • Engaging in prohibited activities or user misconduct
  • Fraudulent or illegal activities.
4.2.2 Notice of Termination

If we terminate your account, we will provide notice to you via the email address associated with your account, stating the reason for termination and any actions you may take to appeal or address the termination.

4.3 Effects of Termination

4.3.1 Access to Services

Upon termination, you will lose access to our services and any content or data associated with your account. You will not be entitled to any refunds for in-app purchases or subscriptions that are active at the time of termination.

4.3.2 Deletion of Data

We will delete your account data in accordance with our data retention policy, except where required by law or for legitimate business purposes.

4.3.3 Continued Liability

Termination of your account does not relieve you of any obligations or liabilities that you may have incurred prior to termination, including any indemnification obligations, payment obligations, or liability for damages arising from your use of our services.

5. Dispute Resolution

5.1 Governing Law

5.1.1 Applicable Law

These T&C and any disputes arising out of or relating to these T&C or your use of our services will be governed by and construed in accordance with the laws of the jurisdiction in which Lipi is incorporated, without regard to its conflict of law principles.

5.1.2 Jurisdiction

Any legal action or proceeding arising under these T&C will be brought exclusively in the courts located in the jurisdiction where Lipi is incorporated. You consent to the personal jurisdiction and venue in these courts.

5.2 Jurisdiction

9.2.1 Indian Users

For users located in India, these T&C shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in India.

5.2.2 USA Users

For users located in the United States, these T&C shall be governed by and construed in accordance with the laws of the State of California, and any disputes shall be subject to the exclusive jurisdiction of the courts located in California.

5.3 Arbitration Clause

5.3.1 Agreement to Arbitrate

You and Lipi agree to resolve any disputes arising out of or relating to these T&C or your use of our services through binding arbitration, except for disputes where you or Lipi seek injunctive or other equitable relief for the alleged unlawful use of intellectual property.

5.3.2 Arbitration Procedures

The arbitration will be conducted in accordance with the rules of a recognized arbitration body in the jurisdiction where Lipi is incorporated. The arbitration shall be conducted in English, and the decision of the arbitrator shall be final and binding.

5.3.3 Opt-Out Option

You may opt-out of the agreement to arbitrate by providing written notice to Lipi within 30 days of first accepting these T&C. If you opt-out, any disputes will be resolved in the courts specified in the "Governing Law" section.

5.3.4 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action or other representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.

6. Limitation of Liability

6.1 Disclaimer of Warranties

6.1.1 As-Is Basis

Our services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

6.1.2 No Warranty of Availability

We do not warrant that our services will be available at any particular time or location, uninterrupted or secure, or that any defects or errors will be corrected.

6.1.3 No Warranty of Accuracy

We do not warrant the accuracy, reliability, or completeness of any information provided through our services. Any reliance on such information is at your own risk.

6.2 Limitation of Damages

6.2.1 Exclusion of Certain Damages

To the maximum extent permitted by applicable law, in no event shall Lipi, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your access to or use of, or inability to access or use, our services.

6.2.2 Cap on Liability

To the maximum extent permitted by applicable law, Lipi's aggregate liability for all claims arising out of or relating to these T&C or your use of our services shall not exceed the greater of (a) the amount you have paid to Lipi in the last 12 months, or (b) $100.

6.3 Indemnification

6.3.1 User Responsibility

You agree to defend, indemnify, and hold harmless Lipi, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to our services.
  • Your violation of any term of these T&C.
  • Your violation of any third-party right, including without limitation any intellectual property, property, or privacy right.
  • Any claim that your content caused damage to a third party.
6.3.2 Defense and Settlement

Lipi reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Lipi.

7. Changes to T&C

7.1 Notification of Changes

7.1.1 Methods of Notification

We reserve the right to modify or replace these T&C at any time. If we make significant changes, we will notify you by email, through our services, or by posting a notice on our website.

7.1.2 User Responsibility

It is your responsibility to review these T&C periodically. Continued use of our services following the posting of any changes to these T&C constitutes acceptance of those changes.

7.2 User Acceptance of Changes

7.2.1 Continued Use

If you do not agree to the new or modified T&C, you should stop using our services. By continuing to use our services after the changes become effective, you agree to be bound by the revised T&C.

7.2.2 Right to Terminate

If you do not agree to any changes, you may terminate your account by following the instructions provided in Section 8.1. Upon termination, you will no longer have access to our services.

8. Contact Information

8.1 Support Contact Details

8.1.1 General Support

If you have any questions, concerns, or feedback regarding these T&C or our services, please contact our support team at admin@lipi.game .

8.1.2 Reporting Issues

To report any issues, including technical problems or breaches of these T&C, please use the contact details provided above or our online contact form available at [insert URL].

8.2 Reporting Infringements

8.2.1 Intellectual Property Infringement

If you believe that your intellectual property rights have been infringed by content available on our services, please contact us at the above email address with a detailed description of the alleged infringement, including:

  • Your contact information.
  • A description of the content you claim is infringing.
  • A statement that you have a good faith belief that the use of the content is not authorized by the intellectual property owner, its agent, or the law.
  • A statement, made under penalty of perjury, that the information provided is accurate and that you are the intellectual property owner or authorized to act on the owner's behalf.
8.2.2 User Conduct Violations

If you witness or experience any behavior that violates these T&C, including harassment, cheating, or other prohibited activities, please report it to us immediately using the contact details provided above. We will investigate and take appropriate action.

Regional Addendums

A. India

A.1 Consumer Protection

A.1.1 Consumer Rights

These T&C are in compliance with the Consumer Protection Act, 2019, and other relevant consumer protection laws in India.
Users in India are entitled to the following rights:

  • Right to be informed about the quality, quantity, potency, purity, standard, and price of goods or services.
  • Right to be protected against the marketing of goods and services which are hazardous to life and property.
  • Right to be assured of access to a variety of goods or services at competitive prices.
  • Right to seek redressal against unfair or restrictive trade practices.
A.1.2 Grievance Redressal Mechanism

Users in India can seek redressal for grievances through designated consumer forums. To lodge a complaint, users can contact our support team at support@lipi.game. We are committed to resolving consumer complaints promptly and effectively.

A.2 Data Privacy

A.2.1 Data Protection Laws

Our data collection and usage practices comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We take appropriate measures to protect the personal data of users in India.

A.2.2 User Rights

Users in India have the following rights regarding their personal data:

  • Right to access personal data held by us.
  • Right to request corrections or updates to their personal data.
  • Right to request the deletion of their personal data.
  • Right to withdraw consent for the processing of their personal data.
A.2.3 Data Security

We implement reasonable security practices and procedures to protect user data from unauthorized access, use, or disclosure. Our security measures are designed to comply with Indian data protection laws.

B. USA

B.1 COPPA Compliance

B.1.1 Collection of Personal Information from Children

We comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.

B.1.2 Parental Rights

Parents have the right to review the personal information collected from their child, request the deletion of their child's personal information, and refuse the further collection or use of their child's information. To exercise these rights, parents can contact us at support@lipi.game.

B.2 State-Specific Laws

B.2.1 California Consumer Privacy Act (CCPA)

For users located in California, we comply with the California Consumer Privacy Act (CCPA).
California residents have the following rights regarding their personal information:

  • Right to know what personal information is collected, used, shared, or sold.
  • Right to access personal information held by us.
  • Right to request the deletion of personal information.
  • Right to opt-out of the sale of personal information.
  • Right to non-discrimination for exercising their CCPA rights.
B.2.2 Exercising CCPA Rights

To exercise any of the CCPA rights, California residents can contact us at support@lipi.game. We will respond to verifiable requests within the timeframes required by law.

Platform Addendums

Android

P1.1 Compliance with Google Play Policies

P1.1.1 In-App Purchases

Our in-app purchase processes comply with Google Play’s billing policies. Users can make purchases using the payment methods supported by Google Play, and all transactions are subject to Google Play’s terms of service.

P1.1.2 Data Handling

We adhere to Google Play’s data handling policies, ensuring that user data is collected, used, and shared in accordance with Google’s guidelines. Users can review our data handling practices in our Privacy Policy.

P1.1.3 App Updates and Maintenance

We regularly update our Android app to fix bugs, enhance performance, and add new features. Users are encouraged to enable automatic updates to ensure they are using the latest version of the app.

iOS

P2.1 Compliance with Apple App Store Policies

P2.1.1 In-App Purchases

Our in-app purchase processes comply with Apple App Store’s billing policies. Users can make purchases using the payment methods supported by the Apple App Store, and all transactions are subject to Apple’s terms of service.

P2.1.2 Data Handling

We adhere to Apple App Store’s data handling policies, ensuring that user data is collected, used, and shared in accordance with Apple’s guidelines. Users can review our data handling practices in our Privacy Policy.

P2.1.3 App Updates and Maintenance

We regularly update our iOS app to fix bugs, enhance performance, and add new features. Users are encouraged to enable automatic updates to ensure they are using the latest version of the app.

Website

P3.1 Browser Compatibility

P3.1.1 Supported Browsers

Our website is designed to be compatible with most modern web browsers, including but not limited to Chrome, Firefox, Safari, and Edge. We strive to ensure that all features and functionalities work seamlessly across these browsers.

P3.1.2 Accessibility

We are committed to ensuring that our website is accessible to all users, including those with disabilities. We follow web accessibility guidelines and standards to enhance the user experience for everyone.

P3.2 Web-Specific User Conduct

P3.2.1 Acceptable Use

Users accessing our services via the website must adhere to the same standards of conduct outlined in these T&C. Additionally, users must not engage in activities that could compromise the security or functionality of the website, such as:

  • Attempting to gain unauthorized access to our systems or user accounts.
  • Introducing malicious software or harmful code.
  • Engaging in any activity that disrupts or interferes with the normal operation of the website.
P3.2.2 Content Submission

Users who submit content through our website, such as comments or feedback, must ensure that their submissions comply with our content guidelines and do not contain any prohibited material.